Wild Botanix Limited - Returns Policy

At Wild Botanix Limited, we want you to be completely satisfied with your purchase. If for any reason you are not, we’re here to make the return process as easy as possible. Please read our returns policy below.


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1. Return Eligibility

You have 30 days from the date of purchase to request a return. To be eligible, your item must be:

Unused and in the same condition you received it.

In its original packaging, with any tags or seals intact.


Non-Returnable Items:

Opened or used products

Perishable goods, such as edibles

Items marked as final sale



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2. How to Initiate a Return

To start a return, please email us at info@wildbotanix.health with your order number and a brief description of the reason for the return. We’ll respond within 1-2 business days with return instructions.


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3. Refunds

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 5-7 business days.

Please Note:

Original shipping costs are non-refundable.

The customer is responsible for return shipping unless the item was damaged or incorrect.



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4. Exchanges

If you received a damaged or defective item, please contact us at info@wildbotanix.health within 7 days of receiving your order, and we’ll be happy to exchange it for a new one at no additional cost.


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5. Late or Missing Refunds

If you haven’t received your refund after 7 business days, please first check with your bank or credit card company, as processing times can vary. If you still have not received it, please contact us at info@wildbotanix.health for further assistance.


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6. Contact Us

For any questions about our returns policy, please reach out to us at info@wildbotanix.health or call 07707150226.